Shipping
SHIPPING & HANDLING
Most Sokim NY merchandise ships from our overseas warehouse. The average processing time is 7–14 business days before your order reaches our U.S. distribution center.
Once in the U.S., USPS or UPS transit times apply based on the shipping method selected.
⚠️ Please note: UPS 2nd Day and 4 Day shipping options apply only to the U.S. domestic transit time and do not reduce the overseas processing period.
At Sokim NY, we strive to deliver your order as quickly and securely as possible. Please review our shipping policies below.
⚠️ Note: Sokim NY is not responsible for shipping or delivery delays caused by natural events, customs clearance, or courier delays.
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DELIVERY TIME |
| Everyday Free | Over $149 | Free | 7~14 business days |
| Add Signature Confirmation | None | $2.60 |
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Important Notes:
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Actual delivery times and costs may vary.
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Overseas shipments from suppliers can take 5–10 business days to arrive at our U.S. warehouse before final delivery.
DELIVERY TIMING
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Orders are shipped once payment authorization and verification are complete.
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We select the most efficient carrier (typically USPS or UPS) based on your shipping address.
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Deliveries are made:
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Residential: Mon–Sat, 8 AM–8 PM
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Business: Mon–Fri, 8 AM–5 PM
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RUSH DELIVERY
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Available only for items stocked in our U.S. warehouse.
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Orders placed before 3 PM ET (Mon–Fri) → Arrives next business day.
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Orders placed after 3 PM ET, weekends, or holidays → Arrives in 2 business days.
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Rural and remote areas may require an extra 1–2 business days.
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For assistance with rush delivery, please contact sokim@sokimnewyork.com.
LOST PACKAGE
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If tracking shows “Delivered”, Sokim NY is not responsible for lost, stolen, or missing packages.
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If you purchased Order Protection, you may file a claim for lost, stolen, or damaged parcels.
Filing a claim is easy! Click here to file a claim now.
How it works:
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Enter your order number and email.
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Answer a few quick questions.
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An agent will respond within minutes.
PACKAGE REFUSAL
If you refuse a package, shipping charges both ways plus any additional fees will be deducted from your refund.
CANADA & OTHER INTERNATIONAL SHIPPING
CANADA
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Delivery: Allow up to 14 business days.
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Free shipping on orders over $299.
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Orders under $299 are charged at USPS/UPS weighted rates.
OTHER INTERNATIONAL DESTINATIONS
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Delivery: Allow up to 14 business days.
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Shipping charged at USPS weighted rates.
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Shipments to: Puerto Rico, U.S. Virgin Islands, Guam, Marshall Islands, Northern Mariana Islands, and Samoa ship via USPS Priority Mail.
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Next-Day Delivery is not available.
Buyers outside the U.S. are responsible for duties, taxes, and customs clearance fees.
QUICK GUIDE FAQ
Q: How long does shipping take?
Most orders ship from our overseas warehouse. Processing takes 7–14 business days, then USPS/UPS transit times apply once the package arrives in the U.S.
Q: Do you offer free shipping?
Yes! We offer free shipping on orders over $149 (U.S. domestic) and over $299 for Canada.
Q: Do you ship internationally?
Yes, we ship worldwide. Delivery usually takes up to 14 business days once processed. International customers are responsible for duties, taxes, and customs fees.
Q: Can I get rush delivery?
Rush delivery is available only for items in our U.S. warehouse. Orders placed before 3 PM ET (Mon–Fri) arrive the next business day. Contact sokim@sokimnewyork.com for assistance.
Q: What if my package is lost or stolen?
If tracking shows “Delivered,” Sokim NY is not responsible for lost or stolen packages. If you purchased Order Protection, you can easily file a claim for coverage.
Q: Do oversized items cost extra to ship?
Yes. Oversized or heavy items (such as stand bags) require additional shipping fees and are not eligible for free shipping.